Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.7
Location
8.0
Service
9.0
Dining
7.0
Guest reviews
8.0/10
based on 5 reviews
8.5
8.5/10 based on 4760 reviews
Neil
United Kingdom,
May
2024
8.6/10
The hotel had excellent rooms with really good facilities and awesome staff members. It's located close to the cruise port, in the center of action, but a bit hard to reach Wynwood or Brickell for restaurants. The dining experience offered delicious fish dishes. The facilities were top-notch, making for a great stay overall.
Rooms
9.0
The rooms were equipped with excellent amenities and had really good facilities.
Service
9.0
The staff members were awesome, providing exceptional service.
Location
8.0
The hotel is conveniently close to the cruise port and in the center of the action, although getting to Wynwood or Brickell for restaurants may be a bit challenging.
Dining
8.0
The dining experience was delightful, especially the delicious fish dishes.
Facilities
9.0
The hotel offers a range of top-notch facilities for a comfortable stay.
Scott
United Kingdom,
December
2023
7.6/10
The hotel is ideally located near the cruise port and close to the airport, making it convenient for travelers. The rooms are well-equipped with excellent facilities, but getting to Wynwood or Brickell for restaurants might be a challenge. The service is top-notch with amazing staff members ready to assist guests. However, the dining options could be improved with more variety. Overall, a good value for the money with some minor location drawbacks.
Rooms
8.0
The rooms are equipped with excellent facilities and are very comfortable.
Service
9.0
The service at the hotel is outstanding with a friendly and attentive staff.
Location
7.0
The hotel's proximity to the cruise port and airport is very convenient, but reaching Wynwood or Brickell for restaurants may require some effort.
Dining
6.0
The dining experience could offer more variety to cater to different tastes.
Facilities
8.0
The hotel provides a range of useful amenities for guests to enjoy during their stay.
Christopher
United Kingdom,
July
2023
8.4/10
I loved my stay at this hotel! It’s conveniently located close to the cruise port and right in the middle of all the action. The rooms are modern and well-equipped, offering really good facilities. The staff members are awesome and provide top-notch service. The only downside is that it can be a bit hard to reach Wynwood or Brickell for restaurants.
Rooms
9.0
The rooms are equipped with excellent amenities and offer really good facilities, making my stay comfortable.
Service
9.0
The staff members are truly awesome! They go above and beyond to make sure you have everything you need during your stay.
Location
9.0
The hotel is in a great location, close to the cruise terminals and right in the center of all the action.
Dining
7.0
Although the dining options are limited, the homemade soups offered were delicious.
Facilities
8.0
The hotel offers great facilities, from dry cleaning and laundry services to valet parking and a welcoming atmosphere.